FAQ
Frequently Asked Questions
Answers to the questions we hear most from Ford shoppers and owners across Uvalde, Del Rio, Eagle Pass, Crystal City, Hondo and the Texas Hill Country. Have a question that isn't here? Call us at 830-278-3673.
Buying a Ford
What new Ford models can I buy at Griffith Ford Uvalde?
Griffith Ford Uvalde carries the current new Ford lineup, including the F-150, Super Duty, Ranger and Maverick trucks; the Bronco, Bronco Sport, Explorer, Escape and Expedition SUVs; and electric models like the Mustang Mach-E and F-150 Lightning. New inventory arrives regularly, so if you don't see a specific trim online, call 830-278-3673 and we'll check what's in stock or on the way.
Can I custom-order a Ford if you don't have the one I want?
Yes. If we don't have the exact Ford you're looking for, you can custom-order it from the factory. You choose the model, trim, color, packages and options, we place the order with Ford, and we keep you updated until it arrives. Call 830-278-3673 to start a custom order.
Can I buy from you if I live in Del Rio, Eagle Pass or Crystal City?
Absolutely. While we're located in Uvalde, we regularly serve customers from Del Rio, Eagle Pass, Crystal City, Hondo, Devine and across the Hill Country. Many out-of-town buyers complete most of the paperwork by phone or online first, then make one short trip to pick up their vehicle.
Can I start the car-buying process online?
Yes. You can browse our new inventory and used vehicles, value your trade-in, apply for financing and request a quote entirely online. When you're ready, we'll have everything prepared so your visit to the dealership is quick and simple.
Ford Super Duty Trucks
What Ford Super Duty models does Griffith Ford Uvalde carry?
Griffith Ford Uvalde stocks a large selection of Ford Super Duty trucks, including the F-250, F-350 and F-450. Super Duty makes up a big part of our new inventory, so you'll typically find multiple cab styles (Regular Cab, SuperCab and Crew Cab), bed lengths, and 4x2 and 4x4 configurations on the lot. Call 830-278-3673 to check current Super Duty availability.
What's the difference between the F-250, F-350 and F-450?
All three are heavy-duty trucks, but they step up in capability. The F-250 handles most heavy towing and hauling; the F-350 adds higher payload and available dual-rear-wheel ("dually") setups for bigger loads; and the F-450 sits at the top of the pickup range, built for the heaviest fifth-wheel and gooseneck towing. Our team can match the right one to what you tow and haul.
Which engines are available on the Ford Super Duty?
Super Duty trucks are offered with a standard gas V8 plus available larger gas and Power Stroke turbo-diesel V8 engines. The diesel is the choice for maximum torque and heavy, frequent towing, while the gas engines keep the upfront cost lower for lighter-duty use. Ask us which engine best fits your workload and budget.
What Super Duty trim levels can I get?
The Super Duty is available in trims ranging from the work-focused XL and XLT to the more comfortable Lariat, and the premium King Ranch, Platinum and Limited. Work trims prioritize durability and value, while higher trims add luxury, technology and comfort features. We carry a mix across trims. Call 830-278-3673 to see what's currently in stock.
How much can a Ford Super Duty tow?
Properly equipped, Ford Super Duty trucks are built for serious towing. The most capable configurations can tow well over 30,000 pounds for conventional, fifth-wheel and gooseneck setups, with the exact rating depending on the model, engine, cab and axle you choose. Tell us what you plan to tow and we'll help you pick a configuration rated for it.
Can I get a Super Duty as a work truck or for my business fleet?
Yes. We offer Super Duty trucks in work-ready configurations, including chassis-cab options for upfits like flatbeds and service bodies, and we handle commercial and fleet purchases and financing. Contact us at 830-278-3673 about work-truck builds and fleet pricing.
Financing & Credit
How do I apply for financing at Griffith Ford Uvalde?
You can apply for financing through our secure online credit application or in person at the dealership. Our finance team works with multiple lenders to find competitive rates, and you can get pre-qualified before you shop so you know your budget up front.
Can I get approved with bad credit or no credit history?
Often, yes. We work with a range of lenders, including options for buyers with bad credit, limited credit, or no credit history. Applying is free and pre-qualifying doesn't obligate you to buy. Call 830-278-3673 or complete our online credit application to see your options.
Should I lease or finance my next Ford?
Leasing usually means lower monthly payments and a new Ford every few years, but it comes with mileage limits and no ownership at the end. Financing costs a bit more per month, but you own the vehicle and can drive unlimited miles. Our team can show you both options side by side so you can compare.
Do you offer financing for commercial or work vehicles?
Yes. We offer commercial and fleet financing for work trucks and business vehicles, including the Ford Super Duty, Transit and E-Transit. We have a dedicated commercial credit application. Contact us at 830-278-3673 for details.
What do I need to get pre-approved for a vehicle loan?
To get pre-approved, it helps to have a valid driver's license, proof of income (recent pay stubs or bank statements), proof of residence, and your insurance information. If you're trading in a vehicle, bring your title or current loan payoff details.
Trade-Ins & Selling
Can I trade in my current vehicle?
Yes. You can trade in your current vehicle toward your next one, and the trade value can lower the amount you finance, and in Texas, often the sales tax you pay on the new vehicle. Get a fast estimate with our online trade-in tool, or bring it by for an appraisal.
Will you buy my car even if I don't buy one from you?
Yes. We'll appraise and buy your vehicle even if you don't purchase one from us. Bring it in for a no-obligation appraisal, or start online and we'll follow up with an offer.
How is my trade-in value determined?
Your trade-in value is based on the vehicle's year, make, model, mileage, condition, features and current market demand. We combine up-to-date market data with a hands-on inspection to make a fair, transparent offer.
Service & Parts
How do I schedule a service appointment?
You can schedule a service appointment online through our service scheduler or by calling 830-278-3673. Appointments are often available the same week for routine work like oil changes, tire rotations and state inspections.
Do I have to service my Ford at the dealership to keep my warranty?
No, you're not required to service your Ford at the dealership to keep your factory warranty. However, having our Ford-trained technicians use genuine Ford parts helps protect your warranty, keeps complete service records, and ensures the work meets Ford's specifications.
Do you offer service pickup and delivery?
Yes, we offer service pickup and delivery in the Uvalde area for eligible appointments. We can pick up your vehicle, service it, and return it so you don't have to wait. Call 830-278-3673 to confirm availability for your location.
Where can I buy genuine Ford parts and accessories?
You can order genuine Ford and Motorcraft parts and OEM accessories through our parts department, the exact parts engineered for your vehicle. Call 830-278-3673 or use our online parts request to check availability and pricing.
Do you sell and install tires?
Yes. Our service center sells and installs tires from major brands to fit your Ford, and we handle mounting, balancing, alignment and rotations. Ask about current tire offers when you schedule your appointment.
Electric Vehicles (EVs)
Which electric Ford vehicles do you carry?
We carry Ford's electric lineup, including the Mustang Mach-E SUV and the F-150 Lightning electric truck, plus the E-Transit for commercial use. Availability varies, so call 830-278-3673 to check current EV inventory or to order one.
Can I charge an electric vehicle at your dealership?
Yes, we have EV charging on-site. Our team can also walk you through home charging options and public charging near Uvalde, so you're set up to charge conveniently before you drive off the lot.
How do I maintain a Ford electric vehicle?
Electric Fords need less routine maintenance than gas vehicles, with no oil changes, but they still need tire, brake, cabin-filter and battery-system checks. Our technicians are trained to service Ford EVs and can set up a simple maintenance schedule for you.
Visiting Griffith Ford Uvalde
Where is Griffith Ford Uvalde located, and how do I reach you?
Griffith Ford Uvalde is located at 3000 East Main Street, Uvalde, TX 78801. You can reach our sales, service and parts teams at 830-278-3673. Call ahead or check our website for current sales and service hours, including holiday hours.
What areas do you serve?
We proudly serve Uvalde and the surrounding communities, including Hondo, Del Rio, Eagle Pass, Crystal City, Devine, Sabinal, Batesville and the greater Texas Hill Country.
¿Hablan español? (Do you speak Spanish?)
Sí, hablamos español. Our team includes Spanish-speaking staff who can help you with sales, financing and service. Se habla español. Llámenos al 830-278-3673.
Still have questions?
Our team is happy to help. Visit us at 3000 East Main Street, Uvalde, TX 78801.